Privacy Policy

Introduction

Welcome to Garden Clearance Carshalton. We are committed to safeguarding your privacy and ensuring the protection of your personal data. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect your data.

Information We Collect

We may collect and process the following types of personal information about you:

Personal Identification Information: Such as your name, address, email address, and phone number.
Professional Information: Including your occupation and employer details.
Technical Data: Such as your IP address, browser type, and operating system.
Usage Data: Information about how you use our website and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Use Your Information

We utilize your personal data for the following purposes:

Service Provision: To provide you with the services you have requested, including garden clearance and waste removal.
Customer Support: To respond to your inquiries and provide customer support.
Improvement of Services: To understand how our services are used and how we can enhance them.
Marketing: To inform you about our latest services, offers, and promotions that may be of interest to you.
Legal Obligations: To comply with any legal requirements.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: Where you have given explicit consent for specific purposes.
Contract: To fulfill our contractual obligations to you.
Legal Obligation: To comply with legal requirements.
Legitimate Interests: For our legitimate business interests, provided they do not override your rights and freedoms.

Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. However, we may share your information with trusted partners and service providers who assist us in operating our business, conducting our operations, or servicing you, as long as those parties agree to keep this information confidential.

Third-Party Services

We may engage the following third-party services:

Payment Processors: To handle transactions securely.
Cloud Services: For data storage and management.
Marketing Platforms: To manage our email marketing campaigns.

Data Security

Your data security is paramount to us. We employ a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption, and regular security assessments.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the following rights regarding your personal data:

Access: You can request access to your personal data we hold.
Rectification: You can request corrections to any inaccurate or incomplete data.
Deletion: You can request the deletion of your personal data under certain conditions.
Restriction of Processing: You can request the restriction of processing your data.
Data Portability: You can request to receive your data in a structured, commonly used format.
Objection: You can object to the processing of your data for certain purposes.

To exercise any of these rights, please contact us using the information provided in this Privacy Policy.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use our site and enable us to provide personalized content and advertisements.

Types of Cookies We Use

Essential Cookies: Necessary for the basic functioning of our website.
Analytical Cookies: Help us analyze website usage and improve our services.
Marketing Cookies: Used to deliver relevant advertisements to you.

Third-Party Links

Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices or the content of these external sites.

Children's Privacy

Our services are not directed towards individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us so we can take appropriate measures.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page.

How to Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please feel free to reach out to us through our official communication channels.